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Ice COLD

I’ve tried to write this post three times now.  It’s a long story, and I don’t know where to start.  So I’m going to sit right in this moment and share it with y’all.  As stylists, we like to pride ourselves in our training and knowledge of science. We try to be very honest with our clients about their goals.  Sometimes that means brutal honesty.  I know that I would want someone to be brutally honest with me, so that’s how I approach things as well.  And I know Chloe feels the same way.  We like to cut right to chase, so to speak.  (My husband says I need to quit with the little “cutting” puns.  lol!  I digress.)

I could go into the background of this client experience with you, but as I was talking it out today in the salon, I realized it doesn’t matter.  The crux of the matter is this:  I am human, and I didn’t reach my client’s hair goals.  After I thought I could.

Whew!  It takes a lot to just say that.  We are human.  We have limitations, and we aren’t good at every single thing.  I know this.  You know this.  But it’s still hard.  So in going with this year’s “Word of the Year” theme, my word for this post is HUMBLE.  Ice cold brutal humility.

So we didn’t get where we wanted.  It wasn’t bad hair.  The condition wasn’t compromised.  (My number one priority is maintaining the integrity of the client’s hair.)  It just didn’t get to that icy cold platinum blonde we wanted.  It looked like it had.  But it definitely had not.  There were several factors that went into this , and it would take all day to type them.  It was a total bummer.  So I took a step back, I did some research, I made a plan, and I called my client.  We had an honest conversation about where she was, where she wanted to be, and what my plan was for finally getting us there.

She trusted me, she came back in, and y’all know what?  It turned out amazing!  I was SOOOO happy with our end result, and she was, too.  She even trusted me to do a little root smudge to blur out her regrowth even though she was very unsure about putting anything dark on her very platinum blonde hair.

Here’s the thing.  We are confident in our abilities and our knowledge, but we are also human.  We can miss the mark.  But I can guarantee you this.  We will do everything in our power to get you to your goals while keeping your hair healthy.  We will make a plan with you and explain all the steps involved in each one.  We want to make hair knowledge accessible to you because we want you to be empowered in your beauty.  We want you be happy.  It makes US so happy to make all your hair dreams come true.

And so with this start of a new decade, our focus becomes more finely tuned.

Accessible beauty.
Empowering women with beauty knowledge.
Real beauty for real women.

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Adventures in the Meantime

While we’ve been waiting for more information about our salon transition, we have had some adventures.  We know we’re going to be moving from our current salon space to another area in the same building, but we don’t know which area.  It could be the back part of the salon, or it could be another office space in our building.  In preparation for that, there’s been a lot of cleaning out of drawers and cabinets.  Who knew one person could stash so many cheez-its?

In terms of adventures, Chloe has been working on buying a house, and I went to Colorado.  Chloe and her husband found a super cute house, and they’ve been dealing with all the ups and downs that buying a house entails.  They say that the 3 most stressful things in life are buying a house, starting a business, and having a baby.  Well….Chloe had a baby last year.  Now she’s doing the other 2 in the same month.  She’s one strong lady!

I decided back in the spring that since my husband and I have been married for 10 years this year, we should go on a trip.  What better time to go than in August when things usually slow down?  After school starts, there’s usually somewhat of a slow-down in appointment frequency.  Any time there is a major holiday like Christmas or significant universal life event like school starting, folks’ schedules usually change, throwing their hair or nail appointments off.  As it turned out, that didn’t exactly happen this year.  Don’t get us wrong; we are so VERY thankful for the continued amazing support from our INCREDIBLE clients!  It has been such a blessing to see how many people love and care about us.

Since I had already scheduled this Colorado trip way before any of the salon stuff happened, we hopped on a plane and made the most of it.  We walked around Denver, we stayed at the coolest hotel, we ate, we climbed a mountain (like…literally), we camped, we walked around Boulder in the little market/mall area, and I got to see some very dear college friends.  Meanwhile, Chloe moved out of her townhouse and prepped for a yard sale. And the yard sale was a huge success!

In the midst of all that planning and moving, Chloe and I went on location for a senior portrait shoot.  One of my college friends lives in the area, and she is an excellent photographer.  Her client needed hair and make-up for her senior portraits.  It was such a great afternoon!  Laid back, good conversation, classic make-up and hair, what more could one ask for?  Take a look at some of Amanda’s shots below.  She has such a wonderful eye!  We’re going to do another shoot when the autumn air starts rolling in, and I can’t wait.  Check out her other projects at https://www.mayterscott.com/

Look at the lighting on Chloe’s photo!  I just love it.